Frequently Asked Questions
Need An Answer?
Please email us at email@example.com and we will respond within 1-3 business days.
All Residents are asked to comply with the City of Toronto By-Law #322-2020 to physical – distancing to take necessary preventive measures to avoid any possible infection from the COVID – 19 virus.
City of Toronto passed by-law no. 541-2020 requiring all persons entering or remaining in all common areas to wear a mask, which covers the nose, mouth and chin as of August 5, 2020.
The Board of Directors encourages all Residents and visitors to comply with by-law no. 541-2020. Exceptions include people who cannot wear a mask for medical reasons or children under two or those who require accommodation under the Human Rights Code.
How Can I Book An Elevator?
All deliveries and moving of large items require use of the service elevator as per YCC#41 Rule #44. Please complete 'Elevator Booking Form' and return it to the YCC #41 Office. Forms are available on the YCC #41 office door file or on the website (see forms). Moving in or out of the building and deliveries are permitted only between the hours of 9:00 a.m. and 9:00 p.m. Monday through Saturday (except Holidays). There is no moving on Sundays or Statutory Holidays. The time limit for usage may not exceed 3 hours. Bookings must be 72 hours in advance.
How Do I Dispose of Large Items?
Bulck pickup items can be disposed of on Monday – Wednesday 9:00 a.m. – 9:00 p.m. Items are to be placed in the assigned area of the visitor's parking lot. Booking of the Service Elevator is required.
What Type of Payment Do You Accept?
We accept all payment via cash, cheque, money order or e-transfer.
Please contact the YCC #41 Office for e-transfer details.
How I Can I Use The Pool?
The Pool will be open every Tuesday, Thursday, Friday, Saturday and Sunday from July 9, 2020 to September 7, 2020 from 10:30 AM to 7:00 PM.
All Residents who wish to use to the pool, please pick up pool sticker to validate pool tags. Please Note: No one will be allowed admittance to the pool without a validated pool tag.
Entry into Pool Times:
-Residents will be permitted to swim in one (1) hour blocks of time (15 minutes registration, 45 minutes swim time).
-The one hour time slots are available on a first come first serve basis.
-Entry to the pool will be at the following times only: 10:30 a.m., 11:30 a.m., 12:30 p.m., 2:30 p.m., 3:30 p.m., 5:00 p.m. & 6:00 p.m. Tuesday, Thursday, Friday, Saturday and Sunday.
What Happens When I Arrive At The Pool?
Step #1: Present Pool Tag
When you arrive at the pool you must present your pool tag with validated sticker to the lifeguard.
New Owners and Registered Tenants can sign and pick up their pool tags in the office during office hours. No one will be allowed admittance to the pool without a pool tag. Lost pool tags cost $5.00 for replacement.
Step #2: Sign In / Questionnaire
You will be asked to sign in and complete the City of Toronto Public Health Questionnaire. Any Resident with symptoms of COVID -19 will not be permitted entry into the pool.
Step #3: Take Your Temperature
Your temperature will be taken by the lifeguard with a non-touch thermometer. Any Resident with a temperature will not be permitted entry into the pool.
Step #4: Residents approved for swimming must wait on physical distancing line, until Lifeguard returns to lifeguarding station and gives permission to enter the pool. Entry to the pool is via stairs only.
Physical Distancing on Pool Deck / Swimming.
Each family is expected to physical distancing at all times while on pool deck/ in the pool. Keep 2 meters (6 feet) apart from others not residing in your household. Any Resident found in violation of the City of Toronto Public Health or York Condominium Corporation NO. 41 Pool Rules and Regulations will be asked to leave the pool deck by the lifeguard.
How Do I Purchase Additional Keys?
All keys (FOB, MEDECO, Gym Room Mailbox and Locker Keys) can be purchased directly from the YCC #41 Office.
Please find cost of keys noted below:
*FOB: $50.00 ($40.00 refundable upon return for additional keys)
*MEDECO: $50.00 ($40.00 refundable upon return for additional keys)
Gym Room Key: $50.00 (refundable upon return)
Mailbox Lock / Key Set: $20.00
Locker Room Key: $5.00
*The Owner must retain two FOBS and two MEDECO keys.
How Do I Register A Guest To Park In The Visitor's Parking Lot?
Register a guest in visitor’s parking for a 24 hour period by calling Peregrine Security Consulting Ltd. at 416-236-6516. The following information must be provided in order to avoid being issued a parking violation. If any of the information below is missing, you will be ticketed:
- Address and Unit Number of the Resident
- License Plate
- Make of the Vehicle
Please note, a license plate may be called in only10 times a month.
Where Can Lock Boxes Be Placed?
Please note that Lock Boxes used by your Realtor when selling your unit are not allowed on YCC #41 property as per York Condominium Corporation No. 41 Rules & Regulation No. 2 which states: The corridors, lobbies, stairways and other parts of the common element are designed for passage, and shall be used for that purpose only and shall not be obstructed [...]. Please be advised, if your Realtor places a Lock Box anywhere on the property, it will be removed and disposed of. The Corporation is not responsible for the loss of your key, damage to your Realtors lock box and/or disruption of showing of your unit if the Lock Box has been removed. It is up to you to make arrangements for your Realtor to have the key.
Lock Boxes are only permitted on your unit door.
When Are Renovation Permitted?
Renovation work is only permitted in units during the hours of 9:00 a.m. to 8:00 p.m. Monday – Saturday. Renovation work is not permitted on Sunday and statutory holidays. A Renovation Form must be completed prior to any major repair is undertaken in your unit.
Note: Forms are available from the office; Please see By-Law 18 Section 12.1
How Do I Rent An Additional Parking Space?
There are a limited number of parking spaces available in the underground parking garage. Please ensure you rent additional parking spaces as required before purchasing a new vehicle. Contact the YCC #41 Office to inquire about parking spaces available for rent. RRental of additional parking spaces is at a first come first service basis.
What is FOG and How Do I Prevent It? What Is the Cooking Oil Project?
FOG (fats, oils and greases) should never go down the drains. FOG is a cooking byproduct from meats, lard, oils, shortening, baked goods, dairy products, sauces and dressing…etc.
How to dispose of cooking oils in 2 Easy Steps!
- Collect used cooking oil in a container.
- Bring container to the garbage room and place on the floor beside the collection bin.
The Superintendents will empty the cooking oil into the container for you. York Condominium Corporation No. 41 has made arrangements for used cooking oil to be recycled environmentally friendly fashion at no charge to the Corporation.
How to dispose of FOG Products?
All other FOG products should be disposed of in the green ‘organic’ waste bin. Once pot and pans have cooled, scrape FOG into the organic bin before washing dishes.
What are the Rules About Elevator Bookings During Elevator Modernization Project?
It is of vital importance that all Residents book the service elevator in advance. Please note, unscheduled deliveries are not permitted and will be turned away.
- Move In / Out to be scheduled between 9:00 am and 5:00 pm Monday – Saturday (except Holidays).
- Deliveries to be scheduled between 9:00 am – 9:00 pm Monday – Saturday (except Holidays).
- Disposing of large items for ‘Special Pick Up’ require booking of the service elevator.
The service elevator is booked through the Condominium Office. Booking forms are available on Condominium Office’s door and on the website.
If you have questions please send an email to firstname.lastname@example.org.